Privacy Policy

This Privacy Policy explains how The Ville, available via the domain theville-au.com, collects, uses, discloses and protects personal information of website visitors and users of our informational and review services. It applies to individuals who browse our website, subscribe to our communications, contact us, or otherwise interact with theville-au.com. It does not govern the on-premises operations of The Ville Resort-Casino or any other third-party websites we reference. This Privacy Policy is effective as of 1 January 2026.

Who We Are

OBSERVE: The site is an informational/review project about The Ville Resort-Casino in Townsville, Australia, and not the licensed casino operator itself.

EXPAND: We must clearly distinguish between theville-au.com as an independent content service and Breakwater Island Limited as the licensed land-based casino operator, to avoid confusion and ensure appropriate allocation of privacy responsibilities under Australian law (including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)).

REFLECT: On this basis, this section identifies the website operator, provides a contact point for privacy matters, and clarifies that Breakwater Island Limited and Morris Group are referenced only in an informational context.

Website Operator

The website theville-au.com (project name: The Ville) is an independent online information and review service about The Ville Resort-Casino in Townsville, Queensland. It does not operate any real-money online gambling services and is not an official online casino of The Ville.

For the purposes of this Privacy Policy, references to "we", "us" or "our" mean the operator of the website theville-au.com (The Ville project owner). Specific corporate registration details of the website operator are not publicly disclosed in the provided dataset. However, we operate and process personal information from within Australia and are committed to complying with:

• The Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs);
• Other applicable Australian data protection, consumer and electronic communications laws; and
• Relevant international standards where reasonably applicable to an informational gambling-industry site.

Relationship to The Ville Resort-Casino

• Physical Casino Operator: The Ville Resort-Casino in Townsville is operated by Breakwater Island Limited (ABN 16 009 704 152), part of the Morris Group, with a registered address at Sir Leslie Thiess Dr, Townsville City QLD 4810, Australia.
• Regulatory Status: Breakwater Island Limited holds an active casino licence under the Casino Control Act 1982 (Queensland), regulated by the Office of Liquor and Gaming Regulation (OLGR). This licence covers only the physical venue, not online real-money gambling.
• No Online Casino: There is explicitly no legal "The Ville" real-money online casino. Any website claiming to offer "The Ville Online" real-money gambling is likely an offshore or impersonation site and not associated with us.

Our website is independent from Breakwater Island Limited and Morris Group. Any personal information you provide to the physical casino, its hotel, loyalty programs, or on-premises services is handled under their own privacy policies, not this one.

Contact for Privacy Matters

Because the dataset does not specify a named Data Protection Officer, we designate a Privacy Contact responsible for handling privacy-related requests.

• Privacy Contact: Data Protection & Compliance - The Ville
• Postal reference (service area): Sir Leslie Thiess Dr, Townsville City QLD 4810, Australia (for correspondence relating to content about The Ville; not an office of the website operator)
• Email: Privacy contact email not specified in dataset - until provided, please use the general contact form on theville-au.com where available and mark your request as "Privacy / Personal Data".

We will update this section with precise contact details and legal entity information as they become available and, in any event, will ensure that a functional privacy contact channel is maintained.

What Personal Data We Collect

OBSERVE: Operating as an informational and review platform, we collect contact data, technical data, analytics, and limited behavioural information relating to website usage, but no direct gambling account data.

EXPAND: Even without operating a gambling product, we may still process data that identifies or can reasonably identify users, such as IP addresses and contact details. We must describe these categories clearly and explain the context in which we collect them (forms, cookies, logs, etc.).

REFLECT: This section classifies information into personal, technical, payment-related (if ever used, e.g., for premium services), behavioural and cookies-based data, consistent with Australian privacy expectations.

Personal Identification and Contact Data

• Basic identifiers: Name or nickname, country or region of residence, and language preferences when voluntarily provided (e.g., in contact forms or newsletter sign-up).
• Contact details: Email address and any phone number you provide when you:
  • Subscribe to newsletters or alerts;
  • Request content updates or information;
  • Submit feedback, reviews, or complaints; or
  • Engage with us via embedded contact channels.
• Communication content: Messages you send us, including enquiries, complaints, and responses to surveys.

Technical and Usage Data

• Device and connection data: IP address, approximate geolocation (country/region level), browser type and version, device type, operating system, screen resolution, and language settings.
• Server and application logs: Pages viewed, referral URLs, access dates and times, session duration, error logs, click paths and interaction events, and similar diagnostic data.
• Unique identifiers: Pseudonymous identifiers set through cookies or similar technologies (e.g., session ID, analytics identifier).

Payment and Transaction Data

As of the effective date of this Policy, The Ville does not process real-money gambling accounts or handle customer funds. However, if we later offer optional paid services (for example, premium reports or professional tools), we may collect:

• Transaction information: Date, time, amount, currency and status of payments;
• Payment method details: Limited tokenised or masked information about payment instruments as provided by payment processors (we do not store full card numbers); and
• Billing details: Name, address, and tax-related information if required by law.

Any such changes will be reflected in an updated version of this Privacy Policy prior to implementation.

Behavioural and Interaction Data

• Content interaction: Pages visited, time spent on each page, clicks on internal and outbound links, scrolling behaviour, and search queries used on our site.
• Preference data: Preferences regarding language, region, and types of content (e.g., reviews, guides, regulatory updates) inferred from your usage.
• Marketing engagement: Whether you open our emails, click on links within those communications, or unsubscribe.

Cookies and Similar Technologies

• Cookies: Small text files stored on your device, used to remember choices, maintain sessions, and support analytics and advertising.
• Pixel tags / web beacons: Small code fragments or images in pages or emails to measure engagement and campaign effectiveness.
• Local storage and similar: Browser-based storage mechanisms used for similar purposes to cookies.

Further details appear in the "Cookies & Tracking Technologies" section below.

Legal Basis for Processing

OBSERVE: As an Australian-based informational website, our primary legal framework is the Privacy Act 1988 (Cth) and the APPs, which emphasise consent, transparency, and reasonable necessity for business functions. Where we interact with users from other jurisdictions, comparable principles apply.

EXPAND: We must align our processing with recognised legal grounds concepts (consent, contractual necessity, legitimate interests, and legal obligations) to provide clarity and support cross-border consistency, even though Australian law does not use exactly the same terminology as the GDPR.

REFLECT: This section explains why each category of personal information is processed and links those reasons to practical examples relevant to The Ville.

Consent

• We rely on your consent when:
  • You subscribe to newsletters, marketing communications, or alerts;
  • You accept non-essential cookies (such as personalised advertising cookies, where implemented);
  • You provide optional information (e.g., voluntary feedback with additional personal details); or
  • We request your consent for specific uses not covered elsewhere in this Policy.
• You may withdraw your consent at any time using the mechanisms described in the "Your Rights" and "Cookies & Tracking Technologies" sections.

Contractual Necessity and Pre-Contractual Steps

• Where we offer services that require an agreement between you and us (e.g., user accounts for saved preferences, subscription services, or premium offerings), we process personal information as reasonably necessary to provide those services, including:
  • Managing account creation, authentication and access;
  • Delivering newsletters and requested content;
  • Providing customer support and handling your enquiries; and
  • Processing payments for optional paid services, if introduced.

Legitimate Interests / Reasonably Expected Functions

• We process data where it is reasonably necessary for our legitimate business interests in operating a secure, efficient and informative website, including:
  • Ensuring the security and integrity of theville-au.com and our IT systems;
  • Detecting and preventing fraud, abuse, unauthorised access, or suspicious activity;
  • Understanding how visitors use our content to improve usability, reliability and relevance;
  • Producing aggregated statistics and industry insights (without identifying individuals); and
  • Protecting and enforcing our legal rights, obligations and terms of use.
• We balance these interests against your privacy rights and adopt safeguards such as pseudonymisation and aggregation wherever practicable.

Compliance with Legal Obligations

• We may process personal information where required to comply with legal obligations, for example:
  • Responding to valid court orders, subpoenas, or law enforcement requests;
  • Maintaining records for tax, accounting or regulatory purposes where we provide paid services;
  • Cooperating with Australian regulatory authorities (e.g., AUSTRAC, OLGR, or the Office of the Australian Information Commissioner (OAIC)) where lawful and applicable; and
  • Complying with consumer protection and electronic communications laws.

Purpose of Processing

OBSERVE: The Ville processes data mainly to operate an informational website, improve content, manage communications and protect users from misleading or fraudulent gambling offerings.

EXPAND: Users must understand how their personal information supports these goals and where marketing or profiling might occur.

REFLECT: This section connects each stated purpose with concrete activities, ensuring transparency and compliance with Australian privacy requirements.

Providing and Managing Our Services

• Operating, maintaining and securing the website at theville-au.com;
• Enabling users to access reviews, guides, regulatory summaries and other informational content about The Ville Resort-Casino and related topics;
• Responding to your enquiries, complaints, or feedback; and
• Managing any user accounts, subscriptions or premium services we may introduce in the future.

Improving Content and User Experience

• Analysing website traffic and user behaviour to understand which pages, guides or reviews are most useful or confusing;
• Testing and optimising layouts, navigation and technical performance;
• Developing new content, tools or features tailored to user interests; and
• Producing aggregated analytics to inform our editorial strategy (e.g., which regulatory topics are most important for Australian players).

Marketing and Communications

• Sending newsletters, updates and promotional communications about:
  • New reviews, articles or regulatory updates regarding The Ville Resort-Casino and the broader Australian gambling market;
  • Changes to our services or this Privacy Policy; and
  • Relevant offers or partner campaigns (where lawfully permitted and in accordance with your preferences).
• Measuring the effectiveness of emails and campaigns (e.g., open and click rates) to avoid irrelevant or excessive communications.

Analytics, Research and Industry Insight

• Compiling statistics about use of theville-au.com (e.g., visitor numbers, popular content, regional interest patterns);
• Conducting internal research to better understand responsible gambling trends and user needs; and
• Sharing aggregated, de-identified statistics with partners, affiliates or media outlets (e.g., "percentage of visitors from North Queensland accessing responsible gambling resources").

Fraud Prevention, Security and Legal Protection

• Monitoring for suspicious or abusive behaviour, such as automated scraping, attempted hacking, or impersonation;
• Protecting our infrastructure, intellectual property, and legal rights;
• Helping users identify and avoid scam websites falsely claiming to be "The Ville Online" or offering unlicensed gambling; and
• Cooperating with competent authorities or rights holders, where required and lawful, in connection with investigations or legal claims.

Disclosure & Sharing

OBSERVE: We must explain when data leaves our direct control, and distinguish necessary operational sharing from optional marketing-related sharing.

EXPAND: Given our role as an informational gambling-industry site, typical recipients include hosting providers, analytics services, payment processors (if any), regulators, and advertising networks.

REFLECT: This section clarifies that we do not sell personal information and that sharing is limited, proportionate and subject to contractual safeguards.

Service Providers and Technical Partners

• Hosting and infrastructure providers: Companies that host our website, databases and technical services.
• Analytics providers: Web analytics services that help us understand how visitors use the site; such data is typically pseudonymous or aggregated.
• Communication tools: Email delivery services and customer support tools used to send newsletters and respond to enquiries.
• Payment processors: If we introduce paid services, we may share relevant data with payment gateways and financial institutions to process transactions securely.

These third parties may only process personal information in accordance with our instructions and for the purposes described in this Policy, and must implement appropriate security measures.

Regulators, Supervisory Authorities and Law Enforcement

• We may disclose personal information where required or authorised by law, including to:
  • Australian courts, tribunals and law enforcement agencies;
  • The Office of the Australian Information Commissioner (OAIC);
  • State or territory gambling regulators (e.g., Queensland's OLGR) if relevant to our activities; and
  • Other governmental or regulatory bodies with jurisdiction.
• We may also share information to protect the rights, property or safety of our users, the public, or ourselves, including combating scams or impersonation sites mimicking The Ville.

Affiliates, Partners and Advertising Networks

• We may work with affiliates and advertising partners to:
  • Display advertisements for gambling-related or entertainment services;
  • Track whether users visit our partners' websites via affiliate links; and
  • Measure the performance of marketing campaigns.
• Where this involves personal data (for example, identifiers associated with cookies or IP addresses), we rely on:
  • your consent for non-essential advertising cookies, and/or
  • contractual safeguards and data minimisation techniques.
• We do not sell your personal information for money; any such affiliate or advertising arrangements are intended to be privacy-conscious and compliant with applicable laws.

Business Transfers

• In the event of a merger, acquisition, restructuring, or transfer of our website or assets, personal information may be transferred to a successor entity subject to this Policy or an equivalent privacy framework that offers comparable protection.

International Transfers

OBSERVE: Although theville-au.com is focused on Australia, some of our service providers and partners may be located overseas.

EXPAND: We must disclose potential cross-border transfers and the safeguards used, especially for any storage or processing outside Australia (e.g. in the EU, UK, US or Asia-Pacific).

REFLECT: This section confirms that we will employ appropriate contractual and technical protections when personal information is transferred internationally.

Where Data May Be Processed

• Personal information may be stored or processed in:
  • Australia;
  • Other countries in which our hosting providers maintain data centres (commonly in the EU, UK, US or Asia-Pacific); and
  • Countries where certain service providers (e.g., analytics or email services) operate.

Safeguards for Cross-Border Transfers

• When transferring personal information outside Australia, we take reasonable steps to ensure that the recipient:
  • is subject to laws that offer substantially similar protection to the APPs; or
  • enters into contractual arrangements imposing privacy and security obligations comparable to those under Australian law (such as model contractual clauses or equivalent provisions); and
  • implements technical and organisational safeguards (e.g., encryption, access controls).
• Where transfers are made to jurisdictions with differing privacy standards, we minimise the amount of personal information transferred and, where possible, rely on pseudonymised or aggregated data.

Data Retention

OBSERVE: Australian law requires that personal information not be kept longer than necessary and encourages reasonable retention schedules.

EXPAND: We must express typical retention periods and deletion criteria for each type of data, particularly communications, analytics and subscription records.

REFLECT: This section sets indicative maximum retention periods up to and including 2026 and clarifies the conditions triggering deletion or anonymisation.

General Principles

• We retain personal information only for as long as reasonably necessary to:
  • fulfil the purposes for which it was collected;
  • maintain business and legal records; and
  • comply with applicable laws and regulatory guidance.
• Where information is no longer required, we will take reasonable steps to delete or de-identify it.

Indicative Retention Periods

• Contact and communication data: Up to 5 years from the date of your last interaction or account closure (whichever is later), unless a longer period is required for legal or dispute-related reasons.
• Newsletter and marketing records: Retained for the duration of your subscription and for up to 2 years thereafter to demonstrate consent and manage suppression lists.
• Technical logs and analytics data: Typically kept in identifiable form for up to 24 months, after which it may be aggregated or de-identified for long-term statistical use.
• Payment and transaction records (if applicable): Kept for a minimum of 7 years or as required by tax and accounting laws, after which they may be archived or anonymised.
• Complaint and dispute records: Kept for the duration of the matter and for up to 7 years after resolution.

Deletion and De-Identification Criteria

• We will delete or de-identify data when:
  • Retention is no longer necessary for the purposes described in this Policy;
  • You successfully exercise your right to erasure (where applicable);
  • Legal limitation periods for potential claims have expired; or
  • We are otherwise required or authorised by law to do so.

Your Rights

OBSERVE: While our primary legal framework is Australian, the user brief calls for alignment with GDPR-style rights and references to Mexican privacy concepts. We can adopt these as a high standard of practice even where they are not strictly mandated, provided we clearly situate them.

EXPAND: We should describe rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent, and specify procedures and timeframes (e.g., 30 days) in line with international best practice.

REFLECT: This section sets out a rights framework that is compatible with the APPs and broadly aligned with GDPR and Latin American privacy approaches, while clarifying that Mexican data protection laws are not the primary regime but inform our practices where relevant.

Overview of Your Rights

Subject to applicable law (primarily Australian law, but also considering international standards where relevant), you may have some or all of the following rights:

• Right of access: To request confirmation whether we hold personal information about you and obtain a copy of that information, together with certain details about its use.
• Right to correction (rectification): To request that inaccurate, incomplete or outdated personal information be corrected or updated.
• Right to deletion (erasure): To request deletion of your personal information where it is no longer necessary, you have withdrawn consent (where consent was required), or you believe we have processed it unlawfully, subject to legal retention requirements.
• Right to restriction of processing: To request that we limit how we use your information while a complaint or correction request is being considered, or where you contest our legitimate interest basis.
• Right to object: To object to certain processing activities, particularly direct marketing or profiling related to marketing, and in some cases processing based on legitimate interests.
• Right to data portability (where technically feasible): To request that we provide certain information you have supplied to us in a structured, commonly used and machine-readable format, or transfer it to another service provider where lawful and technically feasible.
• Right to withdraw consent: To withdraw your consent to processing activities that rely on it (e.g., marketing emails, non-essential cookies) at any time, without affecting the lawfulness of processing carried out before withdrawal.

In line with international principles reflected in the Australian Privacy Principles, the EU General Data Protection Regulation (GDPR), and comparable Latin American legislation (including Mexican data protection concepts regarding access, rectification, cancellation and opposition), we aim to treat such requests consistently and fairly, irrespective of the country from which you contact us.

How to Exercise Your Rights

1. Submit your request: Contact us via the privacy contact channel described in the "Complaints & Contacts" section, clearly stating:
   • your full name (or pseudonym used on our site, if any);
   • a contact email address;
   • the nature of your request (e.g., access, correction, deletion, marketing opt-out); and
   • any relevant details that will help us identify your records.
2. Identity verification: For your protection, we may take reasonable steps to verify your identity before actioning a request (e.g., confirming control of the email address used for previous contact).
3. Response timeframe: We aim to respond to all valid requests within 30 days of receipt. If we require more time due to complexity or volume, we will inform you of the delay and the reasons.
4. Fees: We will generally handle your request free of charge. If a request is manifestly unfounded or excessive (e.g., repeated, frequent requests), we may charge a reasonable fee or refuse to act, consistent with legal allowances.
5. Limitations: In some circumstances, we may be unable to fully comply with your request, for example where:
   • doing so would prejudice the privacy of others;
   • we are legally required to retain certain data; or
   • requests are manifestly unfounded or excessive.
   In such cases, we will explain our reasons, subject to any legal restrictions.

Cookies & Tracking Technologies

OBSERVE: Cookies and tracking are central to analytics and advertising on informational sites.

EXPAND: We must categorise cookie types, explain their purposes, and describe control mechanisms consistent with user expectations and applicable law.

REFLECT: This section provides a structured breakdown of cookies and user options.

Types of Cookies We Use

• Session cookies: Temporary cookies that exist only while your browser is open and are deleted when you close it. Used for navigation, session management and security.
• Persistent cookies: Remain on your device for a set period or until deleted. Used to remember preferences (e.g., language, region), and support analytics and marketing functions.
• First-party cookies: Set directly by theville-au.com to support core functionality and preferences.
• Third-party cookies: Set by external services, such as analytics providers, social media platforms, or advertising networks, to measure usage or deliver advertising.

Purposes of Cookies

• Strictly necessary / functional: Enable essential features such as page navigation, access to secure areas (if any), and basic site functionality. These cannot be disabled via our internal tools but can be blocked in your browser (which may affect performance).
• Preferences: Store your choices (e.g., cookie settings, region, language) so the site remembers your settings across visits.
• Analytics and performance: Help us understand how visitors engage with the website (e.g., page views, time on site, error reports) so we can improve usability and content.
• Advertising and affiliate tracking: Support the display and measurement of advertisements or affiliate links related to gambling and entertainment services, and prevent showing you the same promotions repeatedly.

Managing and Disabling Cookies

• Browser settings: Most web browsers allow you to:
  • block all cookies;
  • block cookies from specific websites;
  • delete existing cookies; and
  • receive notifications before a cookie is placed.
  Please refer to your browser's help or support documentation for instructions.
• Internal tools: Where available, we will provide an on-site cookie banner or preferences panel allowing you to:
  • accept or decline non-essential cookies; and
  • withdraw or change your consent at any time.
• Third-party opt-outs: Some third parties offer their own opt-out mechanisms (for example, for analytics or advertising). Links to these mechanisms may be provided in our detailed cookie disclosures.

Disabling or rejecting cookies may impact your experience of theville-au.com and some features may not function properly.

Data Security

OBSERVE: As an informational site, we still handle potentially sensitive contact and behavioural data that must be protected against loss, misuse and unauthorised access.

EXPAND: We must specify technical and organisational measures such as encryption, access controls, and incident response, referencing recognised standards where appropriate.

REFLECT: This section outlines our security approach and its limitations, while avoiding commitments beyond what an online content service can reasonably guarantee.

Technical Measures

• Encryption in transit: We seek to protect data transmitted between your browser and our servers using modern transport layer security (e.g., TLS 1.2+), as supported by your browser.
• Encryption at rest: Where feasible, we use encryption or equivalent safeguards to protect stored data on our systems and those of our service providers.
• Access controls: Personal information is accessible only to authorised personnel or contractors who require it for their roles, and who are subject to confidentiality obligations.
• System hardening and monitoring: We implement firewalls, antivirus/anti-malware tools, secure configuration practices and monitoring to reduce security risks and detect suspicious activity.

Organisational Measures

• Policies and training: Staff and contractors with access to personal information receive guidance on privacy, information security and acceptable use.
• Data minimisation: We limit the personal information we collect and retain to what is necessary for the purposes described in this Policy.
• Vendor due diligence: We seek to engage service providers that maintain appropriate security standards, and we include privacy and security obligations in our agreements with them.

Incident Response

• We maintain processes for identifying, investigating and responding to suspected data breaches or security incidents.
• Where a breach is likely to result in serious harm, and where required by law (e.g., the Notifiable Data Breaches scheme under the Privacy Act 1988), we will:
  • assess the incident promptly;
  • notify affected individuals and the OAIC as appropriate; and
  • take remedial steps to mitigate harm and prevent recurrence.

While we strive to implement robust security measures and may align with recognised frameworks such as ISO/IEC 27001 or SOC 2 through our service providers, no system is completely secure. We cannot guarantee absolute security of information transmitted over the internet; transmissions are at your own risk.

Complaints & Contacts

OBSERVE: Users require clear channels to raise concerns or exercise rights and to escalate unresolved issues to relevant supervisory bodies.

EXPAND: We should outline step-by-step procedures, internal handling expectations, and external recourse to regulators.

REFLECT: This section formalises our complaint process, including indicative timelines and references to Australian oversight bodies.

Contacting Us

• Primary channel: Use the contact or feedback forms provided on theville-au.com (where available) and indicate that your message relates to "Privacy / Personal Data".
• Postal correspondence: You may send privacy-related correspondence to:
  • Privacy Contact - The Ville
    c/o Sir Leslie Thiess Dr
    Townsville City QLD 4810
    Australia
  (Please note this is a correspondence address referenced from the physical casino location, not necessarily a physical office of the website operator.)

Internal Complaint Procedure

1. Submission: You submit your complaint or enquiry with sufficient detail for us to understand your concerns, including relevant dates, communications and any supporting evidence.
2. Acknowledgement: We will endeavour to acknowledge receipt of your complaint within 7 business days.
3. Investigation: We will review the matter, gather relevant information, and, where necessary, liaise with our service providers.
4. Response: We aim to provide a substantive written response within 30 days of receiving your complaint. If we cannot respond within this timeframe, we will inform you of the delay and provide an estimated resolution date.
5. Follow-up: If you are dissatisfied with our response, you may request further clarification or escalation within our organisation.

Escalation to Supervisory Authorities

If you believe we have not adequately addressed your privacy concerns, or you wish to seek external review, you may have the right to lodge a complaint with a relevant data protection or privacy authority. For users in Australia, this is primarily:

• Office of the Australian Information Commissioner (OAIC)
  Website: https://www.oaic.gov.au
  Telephone (Australia): 1300 363 992
  Address: GPO Box 5288, Sydney NSW 2001, Australia

If you are located in another country, you may also contact your local data protection authority where applicable. We will cooperate with regulators in good faith and subject to applicable laws.

Updates

OBSERVE: Privacy laws and our services may evolve, requiring Policy updates.

EXPAND: Users should understand how we will inform them of changes, including major amendments affecting their rights or the scope of processing.

REFLECT: This section establishes our approach to version control, notice mechanisms and user options.

Changes to This Privacy Policy

• We may update this Privacy Policy from time to time to reflect:
  • changes in our services, technologies or business practices;
  • changes in applicable laws or regulatory guidance; or
  • feedback from users or regulators.
• Each version will be identified by a "Last updated" date and, where appropriate, a brief summary of material changes.

Notification of Material Changes

• For material changes that significantly affect how we handle personal information (for example, introduction of new categories of data, new sharing practices, or launch of paid services), we will provide advance notice of at least 30 days by:
  • posting a prominent notice or banner on theville-au.com; and/or
  • sending email notifications to subscribed users, where we have valid contact details.
• During this notice period, you may review the changes and, if you do not agree, you may:
  • adjust your privacy or cookie preferences;
  • unsubscribe from communications; or
  • request deletion of your personal information where applicable.

Version Control and Changelog

• Last updated: January 2026.
• Material changes since prior version (if any):
  • Clarified the independent nature of The Ville in relation to The Ville Resort-Casino and Breakwater Island Limited;
  • Expanded descriptions of data categories, legal bases, and international transfers;
  • Aligned user rights and complaints handling with international best practices, including a 30-day response timeframe; and
  • Enhanced disclosure regarding security measures and incident response obligations.